Warranties and guarantees

  • WARRANTY OF OUR PRODUCT FOR YOUR PIECE OF MIND

Easy Office Supplies guarantees our complete range of generic compatible ink, toner cartridges and all stationery products sold.

Our total range of products comes with a quality guarantee. 

What this means for our customers is that we will replace any product which is faulty at no additional cost.

 

WARRANTY OF YOUR EQUIPMENT - KNOW YOUR RIGHTS

The Australian Consumers' Association Choice Magazine has undertaken a survey into the use of compatible cartridges and spoke to Epson, Hewlett-Packard, Canon and Lexmark. They were informed by all companies that the 'printer warranty would NOT be affected by the use of compatibles or refilled cartridges'. In fact in Australia it is illegal under the Trade Practices Act for a printer manufacturer to require a consumer to use a particular brand of ink or cartridge

Printer equipment is complex and any breakdown could be caused by any number of faulty or worn components. To suggest that equipment breakdown is purely for the use of an alternative branded product would be unreasonable.

 

Easy Office Supplies Management