Warranties and guarantees



Easy Office Supplies guarantees our complete range of stationery products sold.

Our total range of products comes with a quality guarantee. 

What this means for our customers is that we will replace any product which is faulty at no additional cost.


Easy Office Supplies, as the seller of compatible and re-manufactured ink and toner

cartridges supports the manufacturers limited warranty.

All generic/compatible products are guaranteed to be free from defect in material and

workmanship during its useful lifetime. We will at our discretion credit or replace the

faulty item upon acceptance of the claim.


Easy Office Supplies also warrant during its useful lifetime, subject to the terms and

conditions set out below and under normal use, the cartridges we supply will not cause

damage, abnormal wear and tear, or deterioration to suitable hardware it is used in.


If a compatible or remanufactured cartridge supplied by Easy Office Supplies is claimed

to have caused a machine failure we will agree to repair or replace the machine subject

to being provided satisfactory evidence that the fault was caused by the product we



This warranty is subject to your prompt action in providing Easy Office Supplies with

satisfactory written and photographic evidence, once we receive the information

required we will organise an authorised service representative to inspect your machine.

If the technician cannot fix your printer and deems that the problem has occurred due

to our toner cartridges we will replace your printer FREE OF CHARGE.


This warranty does not extend to normal maintenance and cleaning of printers. This

warranty does not extend to cover any consequential loss. This warranty is exclusive

and in lieu of all other warranties, express or implied, including any warranty of

merchant ability or of fitness for a particular purpose.


Easy Office Supplies Management